Help Me Help You

January 7, 2013
tech

You’ve finally got fed up enough with whatever your current problem is to ask for help from someone. That help could come from a number of sources, but for the sake of argument, let’s imagine that it’s a mailing list. Further, let’s imagine that it’s a mailing list that I’m on, and that I genuinely want to help you. Here’s how you can help me help you:

Those are the key things, and they can be encapsulated as “I’m not you.” There are other things that are more likely to get me interested in helping you:

And, that, my friends, is all I have to say on that for now.

More recently Removing Java 7 From OS X     Talk to the Teddy Less recently

Migration Complete?

August 31, 2020
tech writing

Regular and Infrequent Performance Reviews

August 22, 2020
people tech

Rebuilding the Site

July 27, 2020
tech