Help Me Help You

January 7, 2013

You’ve finally got fed up enough with whatever your current problem is to ask for help from someone. That help could come from a number of sources, but for the sake of argument, let’s imagine that it’s a mailing list. Further, let’s imagine that it’s a mailing list that I’m on, and that I genuinely want to help you. Here’s how you can help me help you:

Those are the key things, and they can be encapsulated as “I’m not you.” There are other things that are more likely to get me interested in helping you:

And, that, my friends, is all I have to say on that for now.

More recently Removing Java 7 From OS X     Talk to the Teddy Less recently

Migration Complete?

August 31, 2020
tech writing

Regular and Infrequent Performance Reviews

August 22, 2020
people tech

Rebuilding the Site

July 27, 2020